Payment and Shipping

The following terms and conditions apply:

We ship worldwide.

Shipping costs ( including VAT)

Domestic shipments (Germany):

We calculate shipping costs based on the order value (gross merchandise value):

Deliveries to Germany, Heligoland (Germany):

Up to a merchandise value of €48.99: €4.90

From a merchandise value of €49.00: Free shipping


For orders totaling €49.00 or more, we offer free shipping.

International Shipping:

We calculate international shipping costs based on the order value (gross merchandise value):

Additional taxes and customs duties may apply for countries outside the EU. Please check before purchasing. Shipping costs for international deliveries are tiered as follows:

Zone 1

Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic

up to a product value of €49.99 €9.90

from a product value of €50.00 €5.90

from a product value of €100.00 free shipping


Zone 1a

Liechtenstein, Switzerland, United Kingdom

up to a merchandise value of €49.99 €14.90

for merchandise values of €50.00 or more €9.90

free shipping for merchandise values of €200.00 or more


Zone 2

Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City

Up to a purchase value of €49.99 €9.90

From a purchase value of €50.00 €5.90


Zone 3

Albania, Bosnia and Herzegovina, Bulgaria, Faroe Islands, Greenland, Estonia, Finland, Greece (including Mount Athos), Ireland, Iceland, Croatia, Latvia, Lithuania, Malta, North Macedonia, Republic of Moldova, Republic of Montenegro, Norway, Portugal, Azores, Madeira, Romania, Republic of Serbia, Ukraine, Belarus, Republic of Cyprus,

up to a merchandise value of €59.99 €11.90

from a merchandise value of €60.00 €7.90

from a merchandise value of €200.00 free shipping


Zone 4

Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, "Palestinian Territories", Russian Federation, Syria, Tunisia, Turkey

flat rate €30.90

Zone 5

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam,
People's Republic of China (excluding Hong Kong and Taiwan), India, Indonesia, Iraq,
Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, North Korea, South Korea, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar,
Nepal, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Kingdom of Saudi Arabia, Republic of Singapore, Sri Lanka, Tajikistan, Taiwan, Thailand, Turkmenistan,
Uzbekistan, United Arab Emirates, United States of America, Vietnam

flat rate €37.90

Zone 6

, Angola, Antigua and Barbuda, Equatorial Guinea, Argentina, Ethiopia, Australia, Heard and McDonald Islands, Lord Howe Island, Norfolk Island, Tasmania, Christmas Island, Cocos (Keeling) Islands, Bahamas, Barbados, Belize, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Chile, Cook Islands, Costa Rica, Côte d'Ivoire, Dominica, Dominican Republic, Ecuador, El Salvador, Eritrea, Fiji, French Guiana, French Polynesia, Guadeloupe, Martinique, Mayotte, New Caledonia, Réunion, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Wallis and Futuna, Gabon, Gambia, Ghana, Grenada, Anguilla, Ascension, Bermuda, Falkland Islands, Virgin Islands, Cayman Islands, Montserrat, Pitcairn Islands, St. Helena, Tristan da Cunha, Turks and Caicos Islands, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Cameroon, Cape Verde, Kenya, Kiribati, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Mauritania, Mauritius, "Micronesia (Federated States of Micronesia)", Mozambique, Namibia, Nauru, New Zealand, Niue, Tokelau, Nicaragua, Aruba, Bonaire, Curaçao, Saba, St. Eustatius, St. Maarten, Niger, Nigeria, Northern Mariana Islands, Palau, Panama, Paraguay, Peru, Rwanda, Solomon Islands, Zambia, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Zimbabwe, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, South Africa, Sudan, South Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago, Chad, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Central African Republic, Somalia

flat rate €45.90

Delivery Times

Unless otherwise specified in the respective offer, domestic deliveries (within Germany) are made within 3–5 days, and international deliveries within 5–7 days after the contract is concluded (in the case of agreed prepayment, after the date of your payment instruction).
Please note that no deliveries are made on Sundays or public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have made separate arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Prepayment via bank transfer
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if applicable)
- Payment via Amazon Payments
- Payment via Google Pay
- Shopify Payments


Our bank details:

Account holder: Knitido GmbH
Bank: Deutsche Bank
IBAN: DE72100700240702994500
Swift: DEUTDEDBBER


If you have any questions, you can find our contact information in the Legal Notice.